Bd8k FAQ – All Your Questions Answered

No. bd8k's policy allows only one account per person. Creating multiple accounts using the same mobile number, device, or payment method is strictly prohibited. If detected, all associated accounts will be permanently closed.

KYC (Know Your Customer) is the identity verification process. Simply upload a copy of your National ID or passport. KYC must be completed before your first withdrawal. It keeps your account secure.

First, make sure the number is correct and you have a good network signal. Wait 1–2 minutes. If it still hasn't arrived, click the "Resend" button. If the problem continues, contact our live chat support.

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number and you'll receive an OTP. Use the OTP to set a new password. The whole process takes under 3 minutes.

If you enter the wrong password too many times, your account will be temporarily locked for security reasons. Wait 1 hour and try again. For a faster fix, contact support via chat — we'll get you sorted quickly.

Yes. You can enable mobile OTP-based 2FA from your bd8k account settings. With 2FA active, no one can access your account without the OTP sent to your phone — even if they know your password. It adds a strong layer of security to your account.

After logging in, go to the Wallet section and select "Deposit". Choose your preferred method — mobile banking or bank transfer. Enter the amount and follow the on-screen instructions. Your balance is typically updated within 5–15 minutes.

The minimum deposit is generally 100 BDT. The minimum withdrawal amount is 300 BDT. Maximum limits may vary depending on the payment method. Check the latest limits in the Wallet section of your account.

With KYC verified, mobile banking withdrawals typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Requests submitted between 11 PM and 8 AM are processed the next business day.

Wait 30 minutes first. If it still hasn't appeared, contact the support team with your transaction ID and a screenshot. We typically resolve these issues within 2 hours.

After your first deposit following registration, your welcome bonus is automatically added to your wallet. The bonus amount depends on the size of your first deposit. Once the wagering requirements are met, you can withdraw the bonus funds.

A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw. For example, a 20x wagering requirement on a BDT 100 bonus means you need to place BDT 2,000 in bets. Full terms for each bonus are listed on the Promotions page.

When someone registers using your referral code and makes their first deposit, both you and your friend receive a bonus. You can find your referral code in your account settings.

bd8k offers weekly and monthly cashback promotions. If your net losses exceed a certain amount, you'll receive a percentage back as cashback. Full terms for each offer are available in the Promotions section.

bd8k offers: live Sports Betting (including cricket and football), Live Casino (Baccarat, Roulette, Blackjack), thousands of slots, fish shooting games, and Virtual Sports. New games are added every week.

Yes. With bd8k's live betting feature, you can place bets while a match is in progress. Follow live scores, stats, and shifting odds to make your move in real time. On the Sports page Watch all live matches in one place.

In fish games There are multiple betting levels, starting from very low stakes. New players can start small and move up to higher tables as they gain experience.

On the download page Visit the download page and get the app for your device (Android/iOS). On Android, download the APK file and install it — you may need to enable "Unknown Sources" first. iOS users can download it directly from the App Store.

Make sure "Install from Unknown Sources" is enabled on your Android device (Settings → Security → Unknown Sources). Check that you have enough storage space. Try downloading the APK file again from scratch. If the problem persists, contact support with a screenshot.

Both offer the same services, but the app loads faster, sends push notifications for new bonuses, and supports fingerprint login. If you're playing on mobile, the app is the better choice.

Close the app and reopen it. Clear the cache (Settings → Apps → bd8k → Clear Cache). Check your internet connection. See if a newer version of the app is available and update it. If the issue continues, contact support.